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Discussion starter · #21 ·
Luckily, I was only missing a few bolts/nuts/washers. I've figured out that AutoMax and others on Amazon and Ebay are resellers. I know that many PF owners experienced the same problem through various resellers (with varying degrees of missing components). Thus, the source seller is the real issue... but am not sure why they haven't figured out about getting their parts straightened out. At least for me, Automax was able to get the parts and ship them out to me fairly quickly, while I know other buyers from other sellers had no such luck.

Good luck... can't wait to see these RBs on other QX60s
 
For as many people who just on this one forum have mentioned they did not get all the hardware with these, AutoMax should by now be checking and including all the hardware before sending these out.

It's great they make right by the customer when contacted, but at this point, it wouldn't be too much to ask that they take a little initiative since it appears to be an issue with not just one order.
 
If you live in the snow belt, I would highly recommend you apply some type of rust preventative to the underside of these running boards. Given the apparent lack of attention to detail by the manufacturer in assembling the kits, makes me wonder what else they haven't paid attention to? Things like corrosion control on the metals they use.

Just a thought.
 
Hi TSK,

I have bought the running boards from Amazon. I went to Meineke and they said it will cost around 4 hrs * $90 = 360$ approx for installing running boards. I went to a GoodYear servicing location, the guy charged $100 and it took 2 men for 2 hrs for installing. So it was a worth gamble in the end. Initially I thought of doing myself however the tools to tighten the nuts and bolts costed me $32 from Autozone.

Thanks
 
No luck with the seller on Sears.com so far. Paid and to tracking number a few days after order. Tracking number became invalid and was supposed to be delivered by 9/19. Nothing at the door yet but order status showed it's delivered. Huh?


Call Sears and they told me to deal with the seller. Told them I did but no response. Filed a dispute with CC so now looking for another place to order the running board.
 
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