[yeller]

Wow, 7K? Mine isn't worth anything near that, my fingers are crossed I don't have to deal with a failed tranny.

 

[Rooster]

Paid the $7022 to get it fixed then traded it in for a Santa Fe with a 10yr/100,000 mile power train warranty the very next weekend after getting it back from the shop. Only way I know to solve the problem. Talked to Infiniti and sent package referring to the class action lawsuit with absolutely no luck from Infiniti. Filed complaint with BBB too but nothing from them yet. Problem now is that I still have a 2019 QX60 and really can’t afford to buy another vehicle. So stuck with the 2019 for the time being.

????

Trying to follow your first post.

Did you own 2 QX60s - you fixed one and then sold it...and you still have a 2019?
If correct, what year was your first QX60 and how long did you own it?
Did you buy it new?
How many miles did you put on it before you experienced issues -- i.e., why not covered by the powertrain warranty?
What did you spend $7K to have done?
Did you experience any issues with the first one before you purchased the 2019?
Is your 2019 also experiencing issues?

 

[mah]

????

Trying to follow your first post.

Did you own 2 QX60s - you fixed one and then sold it...and you still have a 2019?
If correct, what year was your first QX60 and how long did you own it?
Did you buy it new?
How many miles did you put on it before you experienced issues -- i.e., why not covered by the powertrain warranty?
What did you spend $7K to have done?
Did you experience any issues with the first one before you purchased the 2019?
Is your 2019 also experiencing issues?

Yes, I had two QX60s. One was 2014 Hybrid bought in 2016 from Infiniti dealer here in Huntsville, AL. It had 30k miles when I bought it. I bought the 2019 (with 5k miles) just about the time 2020s came out. We had NO problems whatsoever with the 2014 until Dec, 2020 when the transmission went out on the way to Nashville. It had 73K miles on it when it went out. It was out of warranty and I couldn’t get anything out of Infiniti like a goodwill warranty. Would NOT go and had the burnt rubber smell. Ended up getting it towed to the Infiniti dealer in Huntsville. They said it needed a new transmission to the tune of $7,000. Until then and after researching the problem, I had NO idea the Nissan/Infiniti transmissions had problems. Found a class action lawsuit that included 2014 QX60 but excluded the Hybrid. I traded the 2014 QX60 in for a new Santa Fe that has a 10yr/100k mile power train warranty the next weekend after getting it back from Infiniti service dept.
I called and talked to the Infiniti “Service” people twice for several minutes and got the run around. I’ve been trying to find something about the 2019 QX60 that states it’s been fixed and doesn’t have the problems the previous Nissans/Infiniti CVTs have (and how I ended up on this forum). The 2019 has only 20k miles on it and since I”m not seeing much, if anything, about the new QX60s, I assume it’s because they’ve not accumulated enough miles to have the problem. I filed a complaint with BBB but nothing other than a case # assigned has happened with it.
So far, the 2019 has not had any issues. I did not have any problems with the 2014 before purchasing the 2019. I would NOT have bought another Infiniti if I had problems earlier. I will NOT ever buy another Infiniti nor a Nissan. As far as I’m concerned, Nissan does NOT back their cars and if they think a transmission that has been serviced at the local Infiniti dealer should go out at 73k miles, they don’t need my business. In my opinion, the fact they got rid of the CVT for the 2022 year QX60 validates what we all know anyway. I had planned on keeping the 2019 for at least 5 years but now thinking about my options. I’ll probably end up looking at the Palidade, Telleride, and CX-9. Hope this answers your questions. Didn’t think about anybody responding to my reply since I was repling. Just happen to see it while still trying to find something about the 2019 QX60 CVT. I need to find out if it’s the SAME CVT as previous CVTs or has it been fixed? I’m telecommuting so not driving it much so may keep it another 10,000 miles (30k total) then do something. If you or anybody on this forum knows the real/true answer, I sure would appreciate it. And when I say “fixed”, I’m not talking about a supposed software fix. It needed a stronger, better belt and the heat handled better. So to fix it, would have required a hardware fix. Thanks.

 

[yeller]

Thanks for the additional detail, and I agree Nissan sucks for not standing behind their products/transmissions. Unfortunately there are tons of similar examples from other manufacturers. Nissan is giving up on CVT's given their latest QX60 has a regular transmission.

My '13 hasn't had any problems, yet (140k)... But there's been so many Nissan-tranny problems I wouldn't be surprised if this happens to mine, basically scrapping it.

 

[Rooster]

Yes, around 2015 the transmission valve body was redesigned, and is typically what causes the transmission fail. The valve body controls all hydraulics the operate the torque converters and conical pulleys in the CVT. So when it malfunctions, the CVT does not shift correctly. After the redesign, the CVT became much more reliable.

 

[John dee]

Hello my wife and I are looking at getting a 2018 qx60 but found a link last night about CVT's may not be the most reliable and consumer reports does not give the QX60 high marks in reliability. As I keep my cars for a long time I want to make sure that I get one that is going to last through normal everyday driving. My concerns have me looking at Lexus even though I really like the QX60. Thanks in Advance.

 

[Aj78]

The only year there were any real issues with the CVT was 2013 when the car was first released. The 15+ models have been great. I have six friends driving QX60's and I love selling the car.

This is not true! The qx60 transmission is junk in the 14 as well. We have just over 100k on ours and it needs to be replaced.

 

[John dee]

I agree ,cvt tranny's are junk, sinecure must be an infinity salesperson..

 

[McMoo]

Paid the $7022 to get it fixed then traded it in for a Santa Fe with a 10yr/100,000 mile power train warranty the very next weekend after getting it back from the shop. Only way I know to solve the problem. Talked to Infiniti and sent package referring to the class action lawsuit with absolutely no luck from Infiniti. Filed complaint with BBB too but nothing from them yet. Problem now is that I still have a 2019 QX60 and really can’t afford to buy another vehicle. So stuck with the 2019 for the time being.

Used car prices are quite high now. Vroom offered almost $30k for my wife’s 2017 with 50k miles so it’s possible you could dump your 2019.

 

[rp0579]

This has been the worst vehicle I have ever purchased. Luckily the Used car market is awesome at the moment. Great for me! I dont feel this is a luxury car specially when it makes noises in the trunk like an older station wagon from the 80s. I have Michelins and still noisy in the cabin, shouldn't it be quieter in there. (luxury car) When you accelerate from stop the engine mounts like to adjust which gives a odd bump in the front. The steering wheel is a bit harder then other luxury cars. (sure its because its AWD they say) Cant forget the crap show transmission which was replaced at 28k miles on a 2018 qx60 AWD. It does not drive or feel like a 52k new vehicle. Luckily I got a deal but I feel bad for all the people buying this vehicle for such price and all of the above issues just within 3 years. GARBAGE! Sure infiniti will fix it all, Why wouldn't they, they are used to it. They replace transmissions daily. Im going Highlander or Explorer, MDX, Palisade. Reliable! This is for all the new users on the forum, not the existing users as they already know this. Lots debate the transmission issue, well its true it still exists. I bet 1 out of 5 vehicles need replacement. DO get the warranty or CPO. That's what saved my ass. I know there will be many mad readers here but im just telling my side of the situation. Its truely not worth the price. Sure it looks ok, but it does not drive as it should for the value of this car.

 

[yeller]

This has been the worst vehicle I have ever purchased. Luckily the Used car market is awesome at the moment. Great for me! I dont feel this is a luxury car specially when it makes noises in the trunk like an older station wagon from the 80s. I have Michelins and still noisy in the cabin, shouldn't it be quieter in there. (luxury car) When you accelerate from stop the engine mounts like to adjust which gives a odd bump in the front. The steering wheel is a bit harder then other luxury cars. (sure its because its AWD they say) Cant forget the crap show transmission which was replaced at 28k miles on a 2018 qx60 AWD. It does not drive or feel like a 52k new vehicle. Luckily I got a deal but I feel bad for all the people buying this vehicle for such price and all of the above issues just within 3 years. GARBAGE! Sure infiniti will fix it all, Why wouldn't they, they are used to it. They replace transmissions daily. Im going Highlander or Explorer, MDX, Palisade. Reliable! This is for all the new users on the forum, not the existing users as they already know this. Lots debate the transmission issue, well its true it still exists. I bet 1 out of 5 vehicles need replacement. DO get the warranty or CPO. That's what saved my ass. I know there will be many mad readers here but im just telling my side of the situation. Its truely not worth the price. Sure it looks ok, but it does not drive as it should for the value of this car.

Let us know what you choose... I recommend staying away from Ford, You'll see countless transmission/engine issues across many forums. Additionally, Car &Driver didnt give the new rear-drive Explorer very good reviews.

I have 142k without any tranny issues, however given the history across the entire range I'm definitely nervous.

 

[Rooster]

8K more miles and you'll have 150K -- not too shabby. IMO, that's the useful/economic life of a vehicle, beyond which you can expect your reliability to significantly decrease. You plan to purchase one of the new 2022's, assuming you can find one on a lot? They do look nice...too bad they took so long to update it. Wonder if Infiniti will offer a strong Hybrid or PHEV version in 2023? I purchased a GLE in 2020 rather than a 2020 QX60...which had the same look and features as my 2014 -- different grill and tail lights don't count in my book. The lack of CarPlay was inexcusable.

 

[yeller]

8K more miles and you'll have 150K -- not too shabby. IMO, that's the useful/economic life of a vehicle, beyond which you can expect your reliability to significantly decrease. You plan to purchase one of the new 2022's, assuming you can find one on a lot? They do look nice...too bad they took so long to update it. Wonder if Infiniti will offer a strong Hybrid or PHEV version in 2023? I purchased a GLE in 2020 rather than a 2020 QX60...which had the same look and features as my 2014 -- different grill and tail lights don't count in my book. The lack of CarPlay was inexcusable.

Rooster, do you still own a QX60? We considered a GL when originally buying our Infiniti. Like all vehicles, some have issues. I remember reading how some GL's randomly burst into flames in the middle of the night.

BTW, I've sadly cross off my goal of 250k miles before getting rid of my Infiniti.

 

[Rooster]

Yes, I still have it -- only has about 93,000 miles. It's always been garaged and has never been in a fender bender so the body is still like new. Moreover, its paid for and is in too good of shape to get rid of. I use it as my daily driver to and from the VRE commuter lot, and to pull our small light duty 4x8 trailer on the weekend to haul things around. As I matter fact we just took a 450 mile round trip in it today to pick up some book shelves my wife wanted in Chadds Ford PA. I'm hoping I can put 150,000 miles on it before the CVT valve body gives out.

The new GLE's (V167 models) are really nice. According the most of owners that post on MBWorld.org, it is a huge improvement over the V166 model it replaced. It's now basically a shorter version of the GLS, like the Honda Passport is to the Honda Pilot. Purchased it new in Feb 2020, right before the COVID lockdown. We've only put 13,000 miles on it in a 18 months. Mechanically it's been great, but it did have a few software gremlins that required a couple trips to the dealer for software updates to correct the issues. Funny, most new car issues are software related now a days, vice mechanical--that's progress I guess. Bought it for my wife, and kept the QX60 for my daily driver. She's happy so I'm happy. Fortunately, haven't heard anything about fires on the V167, so hopefully Mercedes got that corrected!

 

[RBunch4468]

Yes, I had two QX60s. One was 2014 Hybrid bought in 2016 from Infiniti dealer here in Huntsville, AL. It had 30k miles when I bought it. I bought the 2019 (with 5k miles) just about the time 2020s came out. We had NO problems whatsoever with the 2014 until Dec, 2020 when the transmission went out on the way to Nashville. It had 73K miles on it when it went out. It was out of warranty and I couldn’t get anything out of Infiniti like a goodwill warranty. Would NOT go and had the burnt rubber smell. Ended up getting it towed to the Infiniti dealer in Huntsville. They said it needed a new transmission to the tune of $7,000. Until then and after researching the problem, I had NO idea the Nissan/Infiniti transmissions had problems. Found a class action lawsuit that included 2014 QX60 but excluded the Hybrid. I traded the 2014 QX60 in for a new Santa Fe that has a 10yr/100k mile power train warranty the next weekend after getting it back from Infiniti service dept.
I called and talked to the Infiniti “Service” people twice for several minutes and got the run around. I’ve been trying to find something about the 2019 QX60 that states it’s been fixed and doesn’t have the problems the previous Nissans/Infiniti CVTs have (and how I ended up on this forum). The 2019 has only 20k miles on it and since I”m not seeing much, if anything, about the new QX60s, I assume it’s because they’ve not accumulated enough miles to have the problem. I filed a complaint with BBB but nothing other than a case # assigned has happened with it.
So far, the 2019 has not had any issues. I did not have any problems with the 2014 before purchasing the 2019. I would NOT have bought another Infiniti if I had problems earlier. I will NOT ever buy another Infiniti nor a Nissan. As far as I’m concerned, Nissan does NOT back their cars and if they think a transmission that has been serviced at the local Infiniti dealer should go out at 73k miles, they don’t need my business. In my opinion, the fact they got rid of the CVT for the 2022 year QX60 validates what we all know anyway. I had planned on keeping the 2019 for at least 5 years but now thinking about my options. I’ll probably end up looking at the Palidade, Telleride, and CX-9. Hope this answers your questions. Didn’t think about anybody responding to my reply since I was repling. Just happen to see it while still trying to find something about the 2019 QX60 CVT. I need to find out if it’s the SAME CVT as previous CVTs or has it been fixed? I’m telecommuting so not driving it much so may keep it another 10,000 miles (30k total) then do something. If you or anybody on this forum knows the real/true answer, I sure would appreciate it. And when I say “fixed”, I’m not talking about a supposed software fix. It needed a stronger, better belt and the heat handled better. So to fix it, would have required a hardware fix. Thanks.

I have a 2016 that is in a dealer being serviced as I write this. We had the Pcode and shudder requiring a valve body rebuild, per the TSB. We are still under our power train warranty for another 10 months and 12k mil3s. I see Infiniti granted 2yr warranty extensions under the recent class action case settlement. I contacted Consumer Affairs to attempt to get the same extension…. No luck. Has anyone had any success getting their dealership to advocate for them?

 

[AlexanderOnline]

Yes, around 2015 the transmission valve body was redesigned, and is typically what causes the transmission fail. The valve body controls all hydraulics the operate the torque converters and conical pulleys in the CVT. So when it malfunctions, the CVT does not shift correctly. After the redesign, the CVT became much more reliable.

Thanks for the explanation - I was trying to understand what this part does and came across your post.
I experience judders (2014 QX60, 100k, bought few months ago), but only when I go uphill and speed between 20-30 mph. Mentioned it during my first service, was hoping a software update would apply (read that somewhere in the forum), but the diagnostics was 'P17F1' which seems to imply a required valve body replacement (looks like ITB15-012 backs that up). From what they explained to me, it should be replaced regardless of the judder (which i might be able to live with).
$1200... ouch.

 

[Rooster]

Thanks for the explanation - I was trying to understand what this part does and came across your post.
I experience judders (2014 QX60, 100k, bought few months ago), but only when I go uphill and speed between 20-30 mph. Mentioned it during my first service, was hoping a software update would apply (read that somewhere in the forum), but the diagnostics was 'P17F1' which seems to imply a required valve body replacement (looks like ITB15-012 backs that up). From what they explained to me, it should be replaced regardless of the judder (which i might be able to live with).
$1200... ouch.

Only $1200, be happy. The valve body showed signs of going out on my 2014 QX60 hybrid back in April. I was quoted a min of $7000 if it was just the valve body and as high as $14,000 if the CVT and Transfer case need to be replaced also. I now drive a 2022 Honda Pilot….not willing to sink that much into a car with 99k miles. The car was great up to 95k miles, then started showing signs of reduced reliability — spent $2000 to replace the AC condenser in March, which required the dash to removed. A $300 part, $1700 worth of labor. Too bad, the body and interior were like new, held up extremely well.

 

[yeller]

Only $1200, be happy. The valve body showed signs of going out on my 2014 QX60 hybrid back in April. I was quoted a min of $7000 if it was just the valve body and as high as $14,000 if the CVT and Transfer case need to be replaced also. I now drive a 2022 Honda Pilot….not willing to sink that much into a car with 99k miles. The car was great up to 95k miles, then started showing signs of reduced reliability — spent $2000 to replace the AC condenser in March, which required the dash to removed. A $300 part, $1700 worth of labor. Too bad, the body and interior were like new, held up extremely well.

Hey Rooster, what if you traded your white QX60 into the dealership, then bought it back as a CPO with warranty for only a few extra $k? Your new CPO warranty would cover the tranny/battery/AC. Problem solved...

 

[Rooster]

Too many miles for a CPO. It would have been less expensive to simply purchase an extended warranty from a third party. The wife and I debated that option, but have read mixed reviews in third party extended warranties. The Hybridized CVT drivetrain on the QX60 I is rare, Infiniti only made it for 1 1/2 years—next to fail would be the hybrid battery and who knows what else.
In the end, we decided to trade it and get a new vehicle while used price we’re up.

 

[Sone]

I have no issues with 2015 QX60 even towing a heavy boat about 4000lb it handles well for this vehicle size.
I know this is an older post but you mentioned it handled well towing a boat. What was furthest and speed while doing so? Thank you

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