????Paid the $7022 to get it fixed then traded it in for a Santa Fe with a 10yr/100,000 mile power train warranty the very next weekend after getting it back from the shop. Only way I know to solve the problem. Talked to Infiniti and sent package referring to the class action lawsuit with absolutely no luck from Infiniti. Filed complaint with BBB too but nothing from them yet. Problem now is that I still have a 2019 QX60 and really can’t afford to buy another vehicle. So stuck with the 2019 for the time being.
Yes, I had two QX60s. One was 2014 Hybrid bought in 2016 from Infiniti dealer here in Huntsville, AL. It had 30k miles when I bought it. I bought the 2019 (with 5k miles) just about the time 2020s came out. We had NO problems whatsoever with the 2014 until Dec, 2020 when the transmission went out on the way to Nashville. It had 73K miles on it when it went out. It was out of warranty and I couldn’t get anything out of Infiniti like a goodwill warranty. Would NOT go and had the burnt rubber smell. Ended up getting it towed to the Infiniti dealer in Huntsville. They said it needed a new transmission to the tune of $7,000. Until then and after researching the problem, I had NO idea the Nissan/Infiniti transmissions had problems. Found a class action lawsuit that included 2014 QX60 but excluded the Hybrid. I traded the 2014 QX60 in for a new Santa Fe that has a 10yr/100k mile power train warranty the next weekend after getting it back from Infiniti service dept.????
Trying to follow your first post.
Did you own 2 QX60s - you fixed one and then sold it...and you still have a 2019?
If correct, what year was your first QX60 and how long did you own it?
Did you buy it new?
How many miles did you put on it before you experienced issues -- i.e., why not covered by the powertrain warranty?
What did you spend $7K to have done?
Did you experience any issues with the first one before you purchased the 2019?
Is your 2019 also experiencing issues?
Hello my wife and I are looking at getting a 2018 qx60 but found a link last night about CVT's may not be the most reliable and consumer reports does not give the QX60 high marks in reliability. As I keep my cars for a long time I want to make sure that I get one that is going to last through normal everyday driving. My concerns have me looking at Lexus even though I really like the QX60. Thanks in Advance.