????Paid the $7022 to get it fixed then traded it in for a Santa Fe with a 10yr/100,000 mile power train warranty the very next weekend after getting it back from the shop. Only way I know to solve the problem. Talked to Infiniti and sent package referring to the class action lawsuit with absolutely no luck from Infiniti. Filed complaint with BBB too but nothing from them yet. Problem now is that I still have a 2019 QX60 and really can’t afford to buy another vehicle. So stuck with the 2019 for the time being.
Yes, I had two QX60s. One was 2014 Hybrid bought in 2016 from Infiniti dealer here in Huntsville, AL. It had 30k miles when I bought it. I bought the 2019 (with 5k miles) just about the time 2020s came out. We had NO problems whatsoever with the 2014 until Dec, 2020 when the transmission went out on the way to Nashville. It had 73K miles on it when it went out. It was out of warranty and I couldn’t get anything out of Infiniti like a goodwill warranty. Would NOT go and had the burnt rubber smell. Ended up getting it towed to the Infiniti dealer in Huntsville. They said it needed a new transmission to the tune of $7,000. Until then and after researching the problem, I had NO idea the Nissan/Infiniti transmissions had problems. Found a class action lawsuit that included 2014 QX60 but excluded the Hybrid. I traded the 2014 QX60 in for a new Santa Fe that has a 10yr/100k mile power train warranty the next weekend after getting it back from Infiniti service dept.????
Trying to follow your first post.
Did you own 2 QX60s - you fixed one and then sold it...and you still have a 2019?
If correct, what year was your first QX60 and how long did you own it?
Did you buy it new?
How many miles did you put on it before you experienced issues -- i.e., why not covered by the powertrain warranty?
What did you spend $7K to have done?
Did you experience any issues with the first one before you purchased the 2019?
Is your 2019 also experiencing issues?
Hello my wife and I are looking at getting a 2018 qx60 but found a link last night about CVT's may not be the most reliable and consumer reports does not give the QX60 high marks in reliability. As I keep my cars for a long time I want to make sure that I get one that is going to last through normal everyday driving. My concerns have me looking at Lexus even though I really like the QX60. Thanks in Advance.
This is not true! The qx60 transmission is junk in the 14 as well. We have just over 100k on ours and it needs to be replaced.The only year there were any real issues with the CVT was 2013 when the car was first released. The 15+ models have been great. I have six friends driving QX60's and I love selling the car.
Used car prices are quite high now. Vroom offered almost $30k for my wife’s 2017 with 50k miles so it’s possible you could dump your 2019.Paid the $7022 to get it fixed then traded it in for a Santa Fe with a 10yr/100,000 mile power train warranty the very next weekend after getting it back from the shop. Only way I know to solve the problem. Talked to Infiniti and sent package referring to the class action lawsuit with absolutely no luck from Infiniti. Filed complaint with BBB too but nothing from them yet. Problem now is that I still have a 2019 QX60 and really can’t afford to buy another vehicle. So stuck with the 2019 for the time being.
Let us know what you choose... I recommend staying away from Ford, You'll see countless transmission/engine issues across many forums. Additionally, Car &Driver didnt give the new rear-drive Explorer very good reviews.This has been the worst vehicle I have ever purchased. Luckily the Used car market is awesome at the moment. Great for me! I dont feel this is a luxury car specially when it makes noises in the trunk like an older station wagon from the 80s. I have Michelins and still noisy in the cabin, shouldn't it be quieter in there. (luxury car) When you accelerate from stop the engine mounts like to adjust which gives a odd bump in the front. The steering wheel is a bit harder then other luxury cars. (sure its because its AWD they say) Cant forget the crap show transmission which was replaced at 28k miles on a 2018 qx60 AWD. It does not drive or feel like a 52k new vehicle. Luckily I got a deal but I feel bad for all the people buying this vehicle for such price and all of the above issues just within 3 years. GARBAGE! Sure infiniti will fix it all, Why wouldn't they, they are used to it. They replace transmissions daily. Im going Highlander or Explorer, MDX, Palisade. Reliable! This is for all the new users on the forum, not the existing users as they already know this. Lots debate the transmission issue, well its true it still exists. I bet 1 out of 5 vehicles need replacement. DO get the warranty or CPO. That's what saved my ass. I know there will be many mad readers here but im just telling my side of the situation. Its truely not worth the price. Sure it looks ok, but it does not drive as it should for the value of this car.
Rooster, do you still own a QX60? We considered a GL when originally buying our Infiniti. Like all vehicles, some have issues. I remember reading how some GL's randomly burst into flames in the middle of the night.8K more miles and you'll have 150K -- not too shabby. IMO, that's the useful/economic life of a vehicle, beyond which you can expect your reliability to significantly decrease. You plan to purchase one of the new 2022's, assuming you can find one on a lot? They do look nice...too bad they took so long to update it. Wonder if Infiniti will offer a strong Hybrid or PHEV version in 2023? I purchased a GLE in 2020 rather than a 2020 QX60...which had the same look and features as my 2014 -- different grill and tail lights don't count in my book. The lack of CarPlay was inexcusable.