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I just put in the Unavi system this weekend. Opening up the DCU to install a sub-board was a new experience, and honestly not sure I would do it again. I had to plug in the touch screen ribbon twice, and I was being careful (I thought). That being said the videos were very good.
Taking apart the dash was actually the easiest part in my opinion. If you watch the video you can pull where they pull and things pop right off. I did lose a screw like mentioned above into the back abyss, even with a magnetic screw driver, so be careful. Putting the wires through the back was a slow process so be patient with it.
I really struggled on reassembly on the dash. They do not have a video for reassembly that I could find. So having the confidence to push or pull in certain areas was gone. I also mounted the DCU incorrectly (it was low, and had to be tucked into the dash and slid up). I was able to put the dash back together despite this until the bottom piece which would not fit until I pulled it all apart again, and mounted the DCU properly. It took me 8 - 10 hours at least. My recommendation is if you can find a shop that does it, pay the money. You can DIY, but be prepared it's a long process. I am super happy with the outcome though, and I don't think we will use the Infiniti features for the phone at all anymore. I followed Humvet's advice and took the phones off the Infiniti bluetooth. It was worth the money and time for me.
 

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I have zero experience with this item but it’s the best plug and play I’ve seen, as they say you pays your $ and you take your chances. If you try it please report back.
My 2020 QX60 is not equipped with NAV will this still work for it?
 

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Check this out
I installed this 12" Android Nav with Apple Car Play on my 2016 QX60 works great !!

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