Joined
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3 Posts
Hi everyone, my first post here. We had a 2014 QX60 that we lemoned due to an issue with the mirrors tilting down in reverse (normal) but staying down (or going halfway up) when put into drive. The Infiniti engineers spent months with the car, replaced every component and every computer and could never get it to go away. Of course, this was an intermittent problem that was almost impossible to duplicate on demand (happening about 1-2 times per week).
While we had the car in for service, we were given QX60 loaners, one of which had the same exact problem, all while the service guys were telling us they never heard of the issue. (To be fair, the service crew and Infiniti corporate were wonderful throughout, we were really disappointed they couldn't fix the problem, but they took the car back no questions asked).
Since we really actually liked the car, we asked Infiniti to switch it out for a 2015, hoping that we just had the electrical gremlin car (we had other electrical issues, too, like remote start not working, radio issues, etc). We got our 2015 car in February and within two months, the mirror problem started up again! We almost don't have the heart to take it back in after all they tried doing to fix the first car, but what the heck? Has anyone else had this issue? If so, has anyone found the cause/fixed it?
Completely unrelated, we had a White/Wheat 2014 and wanted the same combo for 2015, but Infiniti went and lost their mind putting a black/wheat interior in the 2015 cars?!?!? We had to switch to blue/black last minute, but we still can't believe they changed it from what looked great to a literal assault on the eyes.
While we had the car in for service, we were given QX60 loaners, one of which had the same exact problem, all while the service guys were telling us they never heard of the issue. (To be fair, the service crew and Infiniti corporate were wonderful throughout, we were really disappointed they couldn't fix the problem, but they took the car back no questions asked).
Since we really actually liked the car, we asked Infiniti to switch it out for a 2015, hoping that we just had the electrical gremlin car (we had other electrical issues, too, like remote start not working, radio issues, etc). We got our 2015 car in February and within two months, the mirror problem started up again! We almost don't have the heart to take it back in after all they tried doing to fix the first car, but what the heck? Has anyone else had this issue? If so, has anyone found the cause/fixed it?
Completely unrelated, we had a White/Wheat 2014 and wanted the same combo for 2015, but Infiniti went and lost their mind putting a black/wheat interior in the 2015 cars?!?!? We had to switch to blue/black last minute, but we still can't believe they changed it from what looked great to a literal assault on the eyes.