Infiniti Connection Renewal

Good thread as I'll be facing the same decision in February and hearing a possible way to save some money is appreciated.

I too am looking at the regular plan to save money and because I find the extra features of the better plan like speaking to a live person useless (the way Infiniti has their service executed).

I work for an Infiniti dealer and they didn't want to give me a discount.

I'm hoping they change their mind on that. I tried to reason with them that I influence people re: Infiniti Connection on a daily basis. We'll see.

Love the Service But...

I use the service all the time but feel it is a bit high. Wish you could subscribe on a monthly service basis. I'm still concerned about the AT&T network going away at the end of 2016.

Sinecure said:

I work for an Infiniti dealer and they didn't want to give me a discount.

I'm hoping they change their mind on that. I tried to reason with them that I influence people re: Infiniti Connection on a daily basis. We'll see.

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now that's brutal especially that you work for a dealer and still couldn't get it, you'd think that they at least give back to their own people!

QxSixty said:

now that's brutal especially that you work for a dealer and still couldn't get it, you'd think that they at least give back to their own people!

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agree.
would have expected better from them.

So I called the 800 number and spoke to an agent. I asked if there were any offers on renewing and was told no. I then asked them not to automatically renew the account and was offered $20 off to keep both the services ($10 apiece). I declined hoping they might offer more. They told me that was the best they could do. I waited a couple of days, called back and again was only offered the $20. Figured it was better than nothing, so I just renewed.

I've gotten emails about calling to renew because my credit card will not auto renew. I've decided to save the money and not renew as I am not really pleased with the implementation of their service.