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Discussion Starter · #1 ·
After 200km on my qx60,there is a high pitch "whining noise" started from the right hand side of the engine.The technician looked at it and said it's normal from the electric power steering's pump.Seriously Nissan !!
I was so pissed and very disappointed with the purchased. Since then,I came across 2 other new qx with the same issues. That is totally ridiculous from Nissan so called luxury infiniti?
Just want to know if other owners out there having same issues?
 

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Can you hear it when the hood is shut inside the vehicle? Or outside, but when the hood is shut, not open? I have never noticed it on mine inside or outside, but mine is a hybrid, if that would even matter...
 

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I don't know what it sounds like in my car with the hood open, but I know when I complained about a high pitch sound in the car I was told it was the power steering pump! I have tuned it out now and don't really notice it anymore, but it is still there. I don't know if all QX60 or JX are affected by this.... I think the power steering pumps are faulty and depending on how faulty, the sound is louder for some.

I have 2500 miles on my QX now and I have stopped noticing this sound inside the car. Will see if I can tell what it sounds like with the hood open sometime this week.
 

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Discussion Starter · #9 ·
Ya, I can hear from inside the vehicle but not as loud. It is still very annoying.
I am from Toronto. I think the cold weather is affecting the power steering pump more than those from the warmer climate.
I complained bad enough to the service department that they agreed to order a replacement pump from Japan to be replaced next week. If not, they just told me;It is normal,it is normal,they all like that....
 

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Discussion Starter · #16 · (Edited)
The high pitch whining noise is back on the new pump after I started the engine this morning. Another defective pump or may be all of them out there? It's so unbelievable,only good for a day.:confused::mad:

Any Canadian owners here can advise me on how much time to allow the dealer/manufacturer to fix the problem before I use CAMVAP (Canadian Motor Vehicle Arbitration Plan),asking them to buy back my vehicle?

Does any other manufacturer power steering pump making high pitch noise?
 

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Wow, that sucks. I've still never popped my hood to listen to mine but from inside, I certainly do not hear the sound yours is making in the video. Quite strange :confused:
 

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high-pitch noise in the cabin

After 200km on my qx60,there is a high pitch "whining noise" started from the right hand side of the engine.The technician looked at it and said it's normal from the electric power steering's pump.Seriously Nissan !!
I was so pissed and very disappointed with the purchased. Since then,I came across 2 other new qx with the same issues. That is totally ridiculous from Nissan so called luxury infiniti?
Just want to know if other owners out there having same issues?
I have the same problem on my one month old QX60 since day one. Except, the noise is inside, not outside. And it's really annoying. I don't think, it's related to weather, as been stated in one of the posts, since we had around +8 C recently (I'm from Toronto area too) and the noise was the same. Will see the dealer soon.
Another issue I have - the steering wheel is really hard to handle. Feels like a truck and doesn't even come close to the comfort of Toyota, not mentioning Lexus.
 

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No new fix.. I've had this issue since day 1... Technicians still claim its normal for the electric power steering to make this noise.

I have heard it on other Nissan / Infiniti vehicles too. There is a sound shroud around the steering pump but its next to useless. I find it much louder when it is cold outside.
 
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