So I've posted that we bought a new, now 2 week old, 2014 QX60. Love it. When we picked it up it had some chips in the paint, pointed those out and they said no problem, bring it back in and we'll take care of those "it'll be good as new."
So my wife took it in this past Tuesday, and when she picked it up, all they did was use touch up paint, it looks like my son did it and of course as you all know, that never looks like new, it's touch up paint.
Am I crazy for expecting my brand new car to have no chips in it and look brand spanking new? Dealer thinks we're being unreasonable and pushing back. Of course it's irritates me because the only way to fix this would be for them to repaint the door and the trunk where the chips are, and will that bring all sorts of new issues with? Will it even match?
Needless to say I'm really upset by it and would love any input, suggestions, comments etc ...
Thanks
So my wife took it in this past Tuesday, and when she picked it up, all they did was use touch up paint, it looks like my son did it and of course as you all know, that never looks like new, it's touch up paint.
Am I crazy for expecting my brand new car to have no chips in it and look brand spanking new? Dealer thinks we're being unreasonable and pushing back. Of course it's irritates me because the only way to fix this would be for them to repaint the door and the trunk where the chips are, and will that bring all sorts of new issues with? Will it even match?
Needless to say I'm really upset by it and would love any input, suggestions, comments etc ...
Thanks