Does Sensory AWD have the same issue? I had called one dealer previously, he told need to replace the rear bumper.
Buyer Beware: Tow Hitch CANNOT Be Installed on 2022 QX60 Autograph FWD
Apologies for the length, but hope this helps prevent someone else from getting an SUV that can't do "utilty" things. (Skip to last paragraph is you want bottom line.)
I bought a 2022 Autograph FWD in December. It didn't come with a tow hitch - the car is gorgeous and I was lucky to get one so I just planned to get a hitch installed later (which I've done with other cars - easy.).
But no...
Starting in January I called my dealership to order a hitch, only to be told that they didn't have any that are compatible with the new Autographs. He said it was because the model is so new but Infiniti would have one, give it a few months. I accepted that.
I call back in March. This time I was told they still didn't have one so try after-market hitch shop. I took it to two hitch shops - both said that there was no hitch available as it would interfere with the Motion Activated Lift Gate (a standard feature on the Autograph), and they said they couldn't fabricate one as there seemed no where it could be installed without cutting into the frame.
I called 6 more INFINITI dealerships - all either said nothing was available yet or it's just not possible to install any hitch due to the motion lift gate. They all agreed that it's very strange that INFINITI made a SUV that cannot have a hitch installed (seems a big engineering error). To note: the Autograph FWD is advertised as having a 3500# tow capacity, and hitch-mounted accessories are available on the FWD build site!).
Two dealerships contacted the regional field engineers and confirmed "no hitch can be installed." They said the motion lift gate cannot be disabled because that would impact the entire computer system, would cause a warning light on all the time, and could impact safety features. My dealer said there's no work around as of yet, most likely INFINITI will have to get more complaints about this.
So, I now own a very expensive SUV that cannot have a hitch. I use a hitch for my bike rack, utility trailer and a travel trailer. I would have never bought this car knowing it could not have a hitch installed.
I have a case going with Consumer Affairs. So far they've rejected my request to buy it back and do not feel that the advertising is misleading.
In short: INFINITI has confirmed several times that the Autograph Front Wheel Drive trim cannot have a hitch installed. If you use a tow hitch DO NOT get the FWD; get the AWD or a different trim that doesn't have the motion activated lift gate.
I bought a 2022 Autograph FWD in December. It didn't come with a tow hitch - the car is gorgeous and I was lucky to get one so I just planned to get a hitch installed later (which I've done with other cars - easy.).
But no...
Starting in January I called my dealership to order a hitch, only to be told that they didn't have any that are compatible with the new Autographs. He said it was because the model is so new but Infiniti would have one, give it a few months. I accepted that.
I call back in March. This time I was told they still didn't have one so try after-market hitch shop. I took it to two hitch shops - both said that there was no hitch available as it would interfere with the Motion Activated Lift Gate (a standard feature on the Autograph), and they said they couldn't fabricate one as there seemed no where it could be installed without cutting into the frame.
I called 6 more INFINITI dealerships - all either said nothing was available yet or it's just not possible to install any hitch due to the motion lift gate. They all agreed that it's very strange that INFINITI made a SUV that cannot have a hitch installed (seems a big engineering error). To note: the Autograph FWD is advertised as having a 3500# tow capacity, and hitch-mounted accessories are available on the FWD build site!).
Two dealerships contacted the regional field engineers and confirmed "no hitch can be installed." They said the motion lift gate cannot be disabled because that would impact the entire computer system, would cause a warning light on all the time, and could impact safety features. My dealer said there's no work around as of yet, most likely INFINITI will have to get more complaints about this.
So, I now own a very expensive SUV that cannot have a hitch. I use a hitch for my bike rack, utility trailer and a travel trailer. I would have never bought this car knowing it could not have a hitch installed.
I have a case going with Consumer Affairs. So far they've rejected my request to buy it back and do not feel that the advertising is misleading.
In short: INFINITI has confirmed several times that the Autograph Front Wheel Drive trim cannot have a hitch installed. If you use a tow hitch DO NOT get the FWD; get the AWD or a different trim that doesn't have the motion activated lift gate.
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Yes, I know that finisher issue, because the picture of autograph or earlier trim showed a different rear bumper, the finisher looks only for that type of rear bumper.To install tow hitch you have to install Tow Hitch Finisher ( 2022 Infiniti QX60 Tow Hitch Finisher - T99T5-6SA60 - Genuine Infiniti Accessory ) but it is "NOT AVAILABLE ON VEHICLES WITH MOTION ACTIVATED LIFTGATE" . But it is weird because you can install tow hitch with motion activated liftgate from factory.
Another issue is "NOT AVAILABLE ON VEHICLES WITH MOTION ACTIVATED LIFTGATE", even for the hitch receiver(2022 Infiniti QX60 Tow Hitch Receiver, Class III (Hitch Only) - T99T5-6TA0A - Genuine Infiniti Accessory), per that description, feels like all trims with motion activated liftgate are not fit that tow hitch.
I didn't find the tow hitch part on the Infiniti website for qx60 with motion activated liftgate(sensory, autograph fwd)
@raygolden58 @ddv2005
You guys are finding the same "incompatible" stuff I did a few months ago. It's maddening. They have parts but they can't be used with "motion activated lift gate" - which is a STANDARD feature on the Autograph. But at the same time, the INFINITI build site for the Autograph FWD (specifically!) provides towing capacity specs (3,500#) AND sells hitch-mounted accessories - which of course implies that there must be a compatible hitch. (Though, I did have an inane conversation with one Consumer Affairs rep who suggested, "Maybe you can tow with something else, not use a hitch." WHAAAT?!?!)
@raygolden58 @ddv2005
You guys are finding the same "incompatible" stuff I did a few months ago. It's maddening. They have parts but they can't be used with "motion activated lift gate" - which is a STANDARD feature on the Autograph. But at the same time, the INFINITI build site for the Autograph FWD (specifically!) provides towing capacity specs (3,500#) AND sells hitch-mounted accessories - which of course implies that there must be a compatible hitch. (Though, I did have an inane conversation with one Consumer Affairs rep who suggested, "Maybe you can tow with something else, not use a hitch." WHAAAT?!?!)
Yeah. I decide to walk in the Uhal and talk to them to see whether they can find one hitch for me. They do same check, phone call and google and find no hitch available for 2022 Infiniti QX60, so I ask them to try the one for 2022 Nissan pathfinder, they order one for me and installed it to my QX60( all per my decision, they are not sure whether that work), their technican mentioned need to cut a small part of the bumper, but he find a cable, he don't know what it is, I suppose that cable is for connection of the motion activaed sensor but I can't find the sensor, only cable, looks like that cable is the motion activaed sensor. I move that cable to clip of next one(there are 2 parallel cables) and Uhal technician installed the hitch.@raygolden58 @ddv2005
You guys are finding the same "incompatible" stuff I did a few months ago. It's maddening. They have parts but they can't be used with "motion activated lift gate" - which is a STANDARD feature on the Autograph. But at the same time, the INFINITI build site for the Autograph FWD (specifically!) provides towing capacity specs (3,500#) AND sells hitch-mounted accessories - which of course implies that there must be a compatible hitch. (Though, I did have an inane conversation with one Consumer Affairs rep who suggested, "Maybe you can tow with something else, not use a hitch." WHAAAT?!?!)
Motioned activated tailgate no response sometimes, it didn't work well even before I install the hitch, I moved my feet under the bumper left and right, back and forth, but no response sometimes, it's silly to kick something under the bumper in parking lot but the tailgate no response, so I press the button.
I pay total $423 for the hitch, $270 part and $120 labor
Sure. Here are some pictures I take for your reference, we found that 2 cables (antenna) stick on the inner side of the bumper bottom, the only part of the cut is a small plastic part in the middle. I'm not sure about the warranty, I don't think cutting a piece of bumper to avoid the warranty makes sense, but better to check your qx60's bumper to see whether the layout of the motion-activated sensor is same.@raygolden58
That is very encouraging that you got a hitch installed! My local hitch shops are not willing to cut into the bumper (or cut anything) as they are concerned that can void my warranty. (INFINITI USA says any modifications or installing any equipment that was not advised by INFINITI specs can void the warranty.). I hope that does not pose an issue for you down the road.
I will contact my INFINITI service manager and the Consumer Affairs rep and see if they'll install the Pathfinder hitch you have.
U-haul technician told me they had cut many other cars to install hitch, they just not sure whether the pathfinder could be installed on qx60, and how much needed to be cut, so we tried and successful.
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