2015
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From what I'm hearing, Infiniti/Nissan has fixed the problem. I'd ask your dealership what experience they've had with the previous model and whats new about the 2015.
My wife and I were at a very busy Nissan dealership last week and talked to one of the salespersons that owns the 2014 Pathfinder. She had the shudder problem and took it into service department for a firmware update and the problem went away. She and her husband are pulling a trailer from Tacoma to North Carolina at the end of the month and feels confident that the problem is gone for good. Lets hope so.
My wife and I were at a very busy Nissan dealership last week and talked to one of the salespersons that owns the 2014 Pathfinder. She had the shudder problem and took it into service department for a firmware update and the problem went away. She and her husband are pulling a trailer from Tacoma to North Carolina at the end of the month and feels confident that the problem is gone for good. Lets hope so.
I wonder why it took so long to fix the shutter. Seems like it started around late 2013 with the new transmissions in the JX (and Pathfinders), continued with the name change to QX60, then recently fixed nearly two years later. I would have assumed Nissan engineers would be pouring over their highest volume Infiniti to fix the issue as fast as possible.
Unfortunately both QX60 and Pathfinder have poor Consumer Reports quality ratings probably because of the ongoing shutter issues.
Strange... It's hard to build reputation in the car industry, easy to lose.
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579 Posts
Apparently Nissan didn't have much control over their transmission supplier. Hopefully, they've addressed the quality issue with them. Serious damage control is now needed for Nissan. Lots of upset customers so I hope Nissan is doing something to make them happy.
I pulled into a parking spot beside a QX60 and asked the driver when they stepped out, how they liked their vehicle. She told me about her transmission problems and how she had it replaced. Same thing happened to me. We both have late model 2014. I am happy with the replacement (7,500 miles since the replacement). She is not fully satisfied with hers.
Is she still having problems or does she feel burned that the transmission died so quickly?
My previous vehicle (Jeep) needed a warranty-replaced transmission at 30K. I kept it for another 120k miles, but took many years to let the bad feelings go. Everytime the Jeep would shift slightly different, my immediate thought was something's wrong again and it needs another replacement. Fortunately I never had transmissions problems again, but it's a crappy feeling to be worrying about something you just purchased.
Goes to my earlier point, vehicle manufacturers need to nail it the first time or go out of their way to fix it ASAP.
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