Roof rails + water channel rubber trim - Infiniti QX60 Forum
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post #1 of 8 (permalink) Old 08-09-2017, 10:15 AM Thread Starter
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Unhappy Roof rails + water channel rubber trim

Hello folks,

New member and poster on the forum. I have a 2015 QX60 and the water channeling rubber trim has come out on both stock roof rails.

A couple of questions this raises:

(A) Has anyone else experienced this? I have only taken the vehicle through touch less car washes so i am surprised/disappointed that this occurred.
(B) I am still under warranty, can I take this back to the dealer shop to fix?
(C) If not covered under warranty, my mechanic (not affiliated with the shop) has called the Infiniti parts centers and was quoted $1,200 (eek) for the stock rail kits , brackets,pins and rubber channel trim. Does this sound right ? Apparently you can't buy the rubber trim alone.

Appreciate any feedback!

SSB
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post #2 of 8 (permalink) Old 08-09-2017, 10:34 AM
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Hi there, my car is at the service dealer now because of the weather stripping issue you describe, it also becomes apparent when you open the sun roof. This is covered under manufacturer warranty. Infiniti will actually have to take off your roof rails and cross bars (if applicable) and fix the issue and reattach. All at no cost to you! They are aware its a possible known issue. So take it to your dealer now to get fixed!
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post #3 of 8 (permalink) Old 08-09-2017, 06:03 PM
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Known issue with QX according to Infiniti service advisor - I've a 2014 and just had both roof rails replaced under warranty. In my case, the rubber trim on passenger roof rail had essentially peeled off to the right rear door and was flapping around.


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post #4 of 8 (permalink) Old 08-22-2017, 10:23 AM Thread Starter
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Thanks all for the feedback.

I did take it back to the dealer and they have ordered the rails and rubber trim and will repair as a warranty order.
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post #5 of 8 (permalink) Old 12-06-2017, 04:37 PM
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I just had this done. I looks like the dealership just pulled off the rubber seal and replaced the rack. When I asked about it they said that the kits no longer comes with the rubber seals and showed me a few more vehicles that did not have it anymore. There is gap now. They said they replaced with new mount kit 73865-9NM4A. The TSB is ITB13-049a. Has this been the experience for anyone that had the dealer take care of the torn and hanging roof rail seal?
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post #6 of 8 (permalink) Old 12-13-2017, 08:06 PM
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Originally Posted by Monster View Post
I just had this done. I looks like the dealership just pulled off the rubber seal and replaced the rack. When I asked about it they said that the kits no longer comes with the rubber seals and showed me a few more vehicles that did not have it anymore. There is gap now. They said they replaced with new mount kit 73865-9NM4A. The TSB is ITB13-049a. Has this been the experience for anyone that had the dealer take care of the torn and hanging roof rail seal?
I believe the new kits replace the rubber seal with a double-sided foam tape. The new kits come with rolls of it inside the box.
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post #7 of 8 (permalink) Old 04-20-2019, 04:39 AM
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Can someone post TSB ITB13-049a. I have the same issue with mine.

Thxs
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post #8 of 8 (permalink) Old 04-22-2019, 03:00 PM
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great..... I have a 2015 with the roof rails and cross rails..... this sounds like something exciting to keep an eye out for..... LOL but will be glad to read all of these experiences if something comes up with mine in the future
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